Job description
If you are enthusiastic about education, using your skills and talents to help improve people’s lives, and interested in working on a team of professionals at a globally respected education organization- you’ve found the right place. At Kaplan, we’re passionate about what we do and who we do it for.
Unyielding determination to make a difference in people's lives through the power of education- That is Kaplan. For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are the intersection of education and technology, providing our students and clients with an experience that not only allows them to achieve their goals, but also ignites lifelong learning. Kaplan’s culture of collaboration, innovation, and creativity truly makes Kaplan a great place to work and positions us to continue to deliver a best-in-class educational experience.
The future of education is here and we are eager to work alongside those that want to make a positive impact and inspire change in the world around them.
The DSO and Student Experience Coordinator is responsible for ensuring the Med operating unit complies with applicable regulatory requirements as instituted by the government through ACCET and SEVIS. This person will ultimately be responsible for all post-enrollment/pre-arrival student communication, assisting in balance collection efforts, processing new I20s, remote I20/F1 visa assistance, Experience Manager/DSO guidance, and ongoing check-ins. They are also responsible for counseling and servicing students both in-person and over the phone. They support the service operations in the center by assisting with accounting, materials inventory, and DSO (Designated School Official) responsibilities.
Primary Responsibilities
- Maintaining SEVIS records
- Assisting students with the visa process and compliance
- Tracking attendance for visa compliance/administering warnings for noncompliance
- Customer service
Minimum Qualifications
- Bachelor’s Degree in Management, Business, Compliance or related field
- 1+ years of related experience
Preferred Qualifications
- DSO experience and knowledge
- DSO Certification
We offer a competitive benefits package including:
Remote work providing flexible work/life balance
Comprehensive Retirement Package including 401K company match and two pension programs
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Referral program
- Retirement plan
- Tuition reimbursement
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- New York, NY 10019: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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