Processing Assistant IV (PAIV)
Job description
Job responsibilities include the following:
- Daily contact with the public/consumers
- Answering the phone
- Completing initial applications
- Scheduling services such as evaluations, treatment appointments and referrals to other services
- Processing invoices for payment
- Gathering/compiling data
- Entering/updating information in the database system
- Assisting with job placement and follow-up
- Assisting in monitoring case service budget for counselors
- Other duties as deemed necessary to assure successful operation of the office and rehabilitation program
The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and independence for persons with disabilities through customer partnership and community leadership.
About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated tour mission of providing North Carolinians with the very best in clinical care.
Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participation health insurance options, standard and supplemental retirement plans, and the NCFlex program(numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits
Please refer to the link below for additional information
https://oshr.nc.gov/work-for-nc/how-do-i-get-job
- Knowledge or experience working with a team
- Demonstrated experience performing routine office support functions
- Demonstrated experience working with the public
Management Preferences:
- Knowledge and/or experience working with persons with disabilities
- ASL skills
High School Diploma or General Educational Development (GED) diploma and two years of related administrative experience;
OR
Equivalent combination of education and experience.
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