Job description

Come. Stay. Grow with us!
Morris Animal Inn @ Morristown is hiring a Front Desk Receptionist to join our team and help us provide outstanding customer service to our clients. This is a full time position with work shifts between the hours of 7 AM- 7 PM Monday-Friday and 8 AM - 4 PM on Saturdays and Sundays. We are open 7 days a week so a commitment to work on weekends and some holidays is necessary.
Starting pay is $15-$16.50 per hour, depending on experience. Additional pay considerations for applicants with supervisory experience.
About us:
Morris Animal Inn is a family-owned and operated luxury pet resort offering dogs & cats the finest in boarding, grooming, training & daycare services. We believe that caring for dogs and cats is a great responsibility and privilege - one that we take very seriously. Our commitment is rewarded each time we send home a happy pet to a satisfied pet parent!
What you'll be doing

• Welcoming clients and their pets as they arrive at the facility
• Answering phone calls, emails, and other inquiries in a timely and professional manner
• Booking appointments, handling scheduling and maintaining accurate records
• Preparing invoices and collecting payments
• Handling the check-in/check-out of pets, ensuring all necessary paperwork and forms are completed
• Maintaining cleanliness and organization of the front desk & lobby area
• Communicating with other staff members to ensure the smooth operation of the facility

What you'll need to apply

• Work experience that involves engaging in customer interactions while exhibiting traits such as friendliness, approachability, and helpfulness.
• Basic computer skills and comfortability in learning new database software
• High attention to detail and the ability to thrive in a fast-paced, team environment
• Excellent verbal and written communication skills.
• An appreciation for the fact that pet care is a 365-day business so availability to work on weekends and over holiday periods is required.
• A love of dogs & cats!

The perks

• A structured & transparent path for career growth opportunities.
• Discounts on MAI products & services including employee pet daycare
• Education and learning program that supports professional development
• Comprehensive benefits package for full-time employees (regularly scheduled 35+ hrs) that includes medical, dental, vision & retirement plan with company contribution & Paid Vacation Time.
• All the dogs and cats!

Morris Animal Inn believes that our success lies in our outstanding staff! We carefully select individuals that share our passion for providing exceptional pet care. If you are looking for a position that's hands-on in pet care, please visit our CAREERS PAGE at https://www.morrisanimalinn.com/about-us/careers/ to learn more about additional opportunities.

Job Type: Full-time

Pay: $15.00 - $16.50 per hour

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