Job description
Under indirect supervision, verifies insurance eligibility, interviews patients or their representatives to obtain demographic and financial information, records information required for admission. Explains hospital rules and regulations assists patients in completion of required forms; enters information into computer system and distributes documents to appropriate departments. Collects deposits, collects and disburses valuables, collects patient medications, provides patient information and assigns patient rooms.
Essential Functions:
- Upholds KP's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
- Makes necessary pre-admission arrangements such as sorting diagnostic forms, charts, doctor's orders and collating information prior to patient's admission; follows-up on delinquent reports as necessary.
- Verifies insurance eligibility and obtains authorizations/ pre-certifications.
- Screens patients and makes referrals to appropriate departments.
- Interviews incoming patients or their representatives to obtain required information and necessary signatures and explains hospital regulations and policies.
- Collects/informs patients/representatives of required co-payments/deposits.
- Completes proper admission forms and prepares patient armbands.
- Makes bed assignments in coordination w/ nursing based on diagnosis and available accommodations.
- Maintains bed tracking system for assigned and vacant beds (nights and weekends).
- Prepares necessary documentation and facilitates communication for patient transfers to/from other facilities.
- Escorts or arranges for escort of patients to assigned room or area.
- Notifies nursing stations of special requirements prescribed by physicians such as bed traction equipment, bed boards, special care, etc.
- Takes instructions from outside facility regarding special equipment/bed requirements.
- Generates and distributes daily census reports.
- Informs physician patient is arriving.
- Handles patient medications upon admission.
- Secures and releases valuables to patients.
- Performs decedent affairs functions as appropriate.
- Provides patient information.
- Performs quality assurance functions in support of established desk quality program.
- KP SERVICE STANDARDS: Follows established service standards as set forth in LMP ABC's.
- That is, Take Initiative, Take Responsibility, Take Care and Take Pride.
- Demonstrate compliance in all above four (4) areas.
- Examples: Make a positive first impression, protect patient privacy and confidentiality, assume ownership, resolve conflict, show respect, maintain your environment and support your team.
- Performs other related duties as required.
Basic Qualifications:
One (1) year general office or medical office experience.
- One (1) year hospital admitting experience preferred.
- Cash collection experience preferred.
- CRT experience preferred.
- Typing 30 WPM.
- Knowledge of Medical Terminology and must be able to pass standardized test.
- Must have good verbal and communication skills.
- Ability to work rapidly and accurately with phone, personnel and patient interruptions.
- Proficient in Medical Terminology- ability to pass standardized test.
- Ability to demonstrate good mathematical skills preferred.
- Must read, write and speak English fluently, bilingual preferred.
Notes:
- Position will float to all Admitting locations including Garfield, San Marcos, Otay Mesa, ZION Medical Center, San Diego Medical Center.
PrimaryLocation : California,San Diego,Zion Medical Center
HoursPerWeek : 1
Shift : Variable
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 12:01 AM
WorkingHoursEnd : 11:59 PM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : B09|OPEIU|Local 30
Job Level : Entry Level
Job Category : Administrative & Support Services
Department : ZION MEDICAL CENTER - Admitting - 0801
Travel : Yes, 50 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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