Job description
Descripción del puesto
En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en 118 países y nuestra presencia online se extiende a más de 80 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 80% por mujeres. En nuestro equipo somos proactivos y dinámicos, con habilidades comunicativas y siempre estamos abiertos a nuevos retos. Somos un equipo joven y multicultural, nos encanta el buen rollo que tenemos y trabajamos unidos para conseguir los resultados. Estamos informados de las tendencias y de la actualidad del mundo retail.
¿CÓMO SERÁ TU DÍA A DÍA EN MANGO?
Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
Your main responsabilities will be:
WHAT DO WE EXPECT FROM YOU?
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
¿QUÉ NOS HACE ESPECIALES?
We like you!
¿CÓMO SERÁ TU DÍA A DÍA EN MANGO?
Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
Your main responsabilities will be:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner
- To be able to serve multiple customers simultaneously and offer excellent service to all of them
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team
- To prioritize customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximize sales
- To provide support by maintaining an optimal store image that is attractive to customers at all times
WHAT DO WE EXPECT FROM YOU?
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
¿QUÉ NOS HACE ESPECIALES?
- Formarás parte de una empresa líder en el sector de la moda, dinámica y en plena innovación.
- Ambiente de trabajo cercano, inspirador y ambicioso.
- 25% de descuento en todas nuestras líneas Woman, Man, Kids, Home y Accesorios (10% el primer mes.)
- Beneficios sociales y descuentos.
We like you!
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