Técnico/a Informático

PUNTO TEC
Full Time
Madrid, Madrid provincia
Posted
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Job description
  • Soporte en el departamento técnico
  • Resolución de incidencias por control remoto
  • Resolución de incidencias en cliente
  • Montaje de equipos en laboratorio/taller
  • Diagnóstico de fallos técnicos
  • Seguimiento técnico integral a clientes sobre aplicaciones y hardware, onsite y en remoto
  • Parcheado red acceso y puesto usuario
  • Óptima predisposición a la atención al cliente (tanto telefónica como personal).
  • Capacidad para desarrollar diferentes tareas durante la jornada.
  • Capacidad organizativa y de trabajo en autonomía.
  • Capacidad para trabajar en equipo.
  • Capacidad avanzada de uso de los principales softwares de mercado (Microsoft office / Internet / etc).
  • Experiencia en Helpdesk de asistencia y resolución de incidencias técnicas
  • Conocimiento a nivel usuario sobre productos Apple
  • Alta capacidad de comunicación
  • Clara vocación por atención al cliente
  • Anterior y significativa experiencia en Soporte técnico (remoto y presencial).
  • Conocimientos de Hardware, desmontaje de portátiles y ensamblado de equipos
  • Deseable nivel de inglés B2 o superior
  • Carnet de conducir B1
  • Deseable experiencia conduciendo moto
  • Conocimientos en: entornos Microinformáticos HW/SW o Avanzados S.O Windows 7/10 o Básicos S.O Windows Server.
  • Microsoft Azure.
  • Software de Virtualización.
  • Microsoft Exchange, Office 365, SharePoint
  • Redes : LAN, WAN, ROUTERS, VPN´s.
  • Seguridad Redes : ANTIVIRUS, FIREWALL.
  • Telefonía IP

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