Job description
Date: Apr 3, 2023
Location: Holland, MI, US, 19020
Company: Evoqua
About Evoqua Water Technologies
Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.
Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.
At Evoqua, we are committed to fostering and maintaining an inclusive and diverse workplace where employees can be their authentic selves. If this position interests you and you possess the minimum qualifications, we encourage you to apply as you could be the right fit for this or other roles we are looking to fill. Evoqua encourages all candidates meeting the minimum qualifications/requirements for the position to apply.
Position Summary
Individual contributor that provides support to sales and sales management to ensure data is timely, accurate and effectively maintained. Provides intercompany and customer support to facilitate processing of sales activities. Prioritizes their time to ensure customer satisfaction and project execution excellence.
Core Responsibilities and Tasks
- Supports multiple product lines and may support multiple divisions; validates and converts sales lead programs; maintains sales incentive stats, targeted campaigns and assists with specific business segment development
- Executes highly complex tasks within a process or sub process ensuring that performance goals for that process are met; performs tasks in accordance with the performance metrics for that given process
- Facilitates New Customer set-up; gathers and provides various forms for purpose of sale or account retentions (e.g. W9, COIs, etc.); distributes customer communications following sale and install
- Strong collaboration with customers and intercompany staff on dealing with issues; liaison between sales and business support/central function teams; enables support (i.e. troubleshooting) for Sales Process Specialists (Is and IIs); may coordinate supplies and coverage for sales road shows
- Reviews, edits, organizes and maintains proposal-related documents on the EWT SharePoint site including requests for proposal, specifications and other supporting documentation for opportunities; generates proposals for existing customers and follows up based on direction of sales team; participates in the development and maintenance of proposal templates; prepares technical proposal documentation (constructs tables and charts), proofreads, formats and prepares final proposal documents for submittal, both in electronic format and hard copies
- SAP part number support; supports account restamping for sales rep mapping; conducts order entry for various products; processes quotes in ERP system (e.g. SAP) and provides price and availability with established guidelines
- Account manager support; ensures CRM and process data is accurate for reporting; runs periodic CRM opportunity tracking reports and other ad hoc reports as requested; maintains bid schedule and CRM data
- Job package review, submission and tracking; supports and processes RMA requests; troubleshoots backlog orders
- Other duties as assigned
Position Requirements
FORMAL EDUCATION:
Required:
KNOWLEDGE & EXPERIENCE:
Required:
Required:
- High school diploma or equivalent plus 3 years of applicable experience in sales coordination or administrative support roles OR Bachelor's degree with 1 year of applicable experience in sales coordination or administrative support roles.
KNOWLEDGE & EXPERIENCE:
Required:
- Strong communication skills
- Intra-departmental communication for purpose of alignment/information sharing/guidance/leadership
- Ability to execute tasks with high levels of autonomy; limited guidance required for complex tasks
- Ability to collaborate with other disciplines
- Ability to understand concepts in execution, broader organizational impact, and strong organization skills
- Understanding of general business concepts
- Expert User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint) including advanced Excel or other database functions
- Advanced SAP fluency in relevant area of expertise (e.g., SD, CS, CM module)
- Strong understanding of typical IT business tools; adept at learning new programs quickly (e.g. homegrown IT solutions, but also new cutting-edge tools like Data Analytics)
- Fluency in CRM applications
Additional Details
TRAVEL REQUIREMENTS: 5%
Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity
EEO is the Law - Poster (PDF)
Evoqua does not accept unsolicited resumes/candidates from search firms.
Nearest Major Market: Philadelphia
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