Referral Coordinator - General Surgery - BMC Pensacola
Full Time
Pensacola, FL 32501
Posted
Job description
Job Description
The Referral Coordinator is responsible for processing, follow up and communication to patients for referrals and/or procedure orders that are generated by the providers. This position will initiate the authorization for patient services. This position is responsible for knowledge of insurance coverages, documentation of authorizations, and communicates status of authorizations to the practice staff.
Responsibilities
Qualifications
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
The Referral Coordinator is responsible for processing, follow up and communication to patients for referrals and/or procedure orders that are generated by the providers. This position will initiate the authorization for patient services. This position is responsible for knowledge of insurance coverages, documentation of authorizations, and communicates status of authorizations to the practice staff.
Responsibilities
- Responsible for timely processing of incoming and/or outgoing referrals and orders.
- Documents all phone calls, messages and interactions with patients and insurance companies appropriately in the patient's chart or applicable order systems.
- Obtains prior authorizations for all appointments and procedures.
- Updates any patient demographics into the practice management system.
- Receives and routes incoming telephone calls in a prompt, courteous, and professional manner
- Operates a variety of office equipment effectively.
- Works closely with Baptist Medical Group Representatives, all medical facilities, insurance companies, patients and family members.
Qualifications
- High School Diploma or Equivalent Required.
- 1-3 years Experience in healthcare or medical office Preferred.
- Must have good communication skills verbally and written.
- Skill in organizing work, making assignments, and achieving goals and objectives.
- Ability to prioritize work.
- Skill and confident with use of computers and related software applications.
- Be able to make recommendations and handle complaints and requests in a professional and calm manner.
- Ability to provide excellent customer service.
About Us
Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.
jorgevillanueva.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jorgevillanueva.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jorgevillanueva.com is the ideal place to find your next job.