Overview

A career with A Place for Mom (APFM) is an opportunity to join our rapidly expanding technology company committed to making a real difference in the lives of the families we serve and the senior living industry at large.

The position

We are looking for a talented Product Designer for our portfolio of consumer facing web sites like aplaceformom.com, assistedliving.com, and senioradvisor.com, and our mobile applications. In addition, you will also be responsible for designing user experiences for applications used by our senior living advisors and partner communities. Your primary goal will be to design elegant, compelling user experiences to acquire, educate, and convert customers on our web sites. You will enable our senior living advisors to understand and serve the needs of the family. You will create high fidelity product designs, and prototypes for user testing.

As a Product Designer, you will be part of our product team that includes product manager, scrum master, developers, quality assurance analysts, UX researchers and architects. You will participate in product discovery and create compelling product designs using design thinking approach.

This position reports to the VP, Design and will be remote or based in our New York City, or Overland Park, KS office.

Who you are

The ideal candidate is a passionate UI designer with attention to detail. You empathize with the user, understand their needs, create a solution, test and refine. You understand how people interact with digital devices and can solve for their needs. You’ll make magic by crafting and shipping delightful experiences. You enjoy working with a cross functional team to achieve the desired business outcome. You understand importance of design systems and scaling best design practices to help scale design and development efficiencies. You understand importance of user research, feedback and iterative development.

Job responsibilities

• Support our product vision and strategy, including evolving and managing the enterprise design language system
• Own design problems end to end, from initial concept through shipping and beyond
• Obsess over the details of visual and motion design
• Work with product to define goals, roadmaps and product requirements
• Identify future opportunities, working as a key thought partner to your counterparts in product, engineering, and marketing
• Partner with our UX research team to better understand the needs of our customers
• Collaborate with engineers to build delightful and reliable experiences
• Ship, measure, and improve your designs based on quantitative and qualitative feedback
• Drive business outcome by acquiring, educating and converting customers (families) across our site. Simplify internal software used by our Senior Living Advisors. Design compelling experience for our community portal to drive engagement
• Work in product teams in Agile/SCRUM methodology
• Support A/B testing needs to understand what design and interactions work best towards acquiring and converting customers

Required skills and competencies

• 3+ year experience designing digital consumer products, design systems and/or interactive style guides
• Experience in executing design thinking
• Proven ability to work in cross-functional environments
• Can demonstrate thinking at a high level about product strategy and vision
• Experience with identifying, solving complex, and ambiguous design problems
• A track record of shipping great design, and an understanding of what details matter at each stage of the release cycle
• A portfolio showing your high quality, thoughtful visual and interaction work; have launched successful and highly visible digital products in the consumer marketplace.
• Degree in Design or Art; Visual Design, Interaction Design, Industrial Design, Motion, Architecture, Urban Planning, Graphic Design, HCI, or related field of study (or work experience in lieu of degree)
• Master of design tools such as Adobe Suite, Figma, Sketch, Abstract, Framer, Principle; understanding of HTML/JavaScript/CSS that informs design and interaction decisions and ability to create interactive prototypes using HTML and/or prototyping software a big plus
• You are a master of your craft and know design trends and patterns, while also staying aware of technological feasibility
• You are comfortable working in the Agile methodology and how UI development fits into that practice
• You are able to juggle multiple priorities and effectively deliver in a fast paced, dynamic environment
• You listen well and have excellent speaking and writing skills and can articulate your decision and design process
• You are respectful when challenging assumptions and give and receive feedback with equal grace
• You have the ability to influence peers and managers to build consensus

Compensation

• Base Salary: $108,000 to $115,000 + 10% Bonus
• Benefits:
  • 401(k) plus match
  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off

About A Place for Mom

We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more. Our services are offered at no cost to families as we’re paid by the 14K+ communities and 3K+ providers in our network.

Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by Comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Employees who thrive at A Place for Mom live our values every day:

• Focus on excellence
• Act with integrity and assume positive intent
• Drive outcomes every day with passion and a sense of mission
• Make the lives of our families and customers better, easier and more successful
• Realize the full potential in each team member - work as a single supportive team

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