Job description

Orangetheory Fitness will be opening its next location in Mundelein, Illinois! We are looking for dynamic, fitness-minded sales individuals to lead our pre-sale team as a Studio Manager.

Pre-sale Studio Managers and associates are responsible for signing up prospective members, providing information, connecting with the community, interacting with local businesses, and building brand awareness and membership base for our new studio.

Pre-Sale Leaders will become Studio Managers upon opening. We are currently seeking qualified, sales-and-fitness-focused leaders that are keen on driving sales and service excellence for our professional group fitness training facilities. If you are looking for a fun, exciting and rewarding position, you are in the right place!

Our ideal candidate has strong customer service skills, basic sales experience, and a passion for fitness. We are looking for successful and self-motivated people. Upon studio opening, the Studio Manager is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including memberships, membership renewals, retail and concession sales, and maximizing workout traffic.

JOB DUTIES INCLUDE (includes duties post studio opening):

• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
• Establishes and maintains an effective referral program
• Maintains accurate records using established OTF sales systems
• Conducts telephone inquiries/follow up calls/customer care calls
• Leads OTF studio previews with prospects and/or fitness program holders
• Accurately follows the daily studio cleaning checklist
• Maintains an organized and clean lobby/front desk area
• Responsible for processing accurate cash and credit card transactions
• Responds immediately to member requests, inquiries and concerns
• Proper on-boarding all OTF clients
• Works closely with Fitness Team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative OTF training programs

Required Education, Experience, and Skills:

• High school or equivalent
• Sales and/or Customer Service Experience: 1 year
• Functional computer skills required - Mind Body Online (MBO) System, Internet, Basic computer program software use, MS Office basic programs

Additional Requirements Include:

• Excellent customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment
• Fitness minded with the ability to take 1-2 OTF classes per week to effectively describe the workout to prospective clients
• Flexible to work nights or early mornings, weekends and holidays, as needed

Benefits, Salary and Perks!

• Job Detail:
• Full-time Salary, commissions, bonuses, AND
• Flexible schedules
• FREE Membership!
• Fitness casual dress-code
• Passionate, collaborative work environment
• Benefits
• Medical
• Dental
• Vision
• Voluntary Life
• 10 days PTO per year

AAP/EEO STATEMENT Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Mundelein, IL 60060: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Please provide 3 professional references we may contact

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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