• Perform first line supervisor functions to include interviewing, hiring recommendations, evaluations, training, assigning duties, ensuring deadlines are met, establishing standards of work performance; handling conflicts, complaints and discipline of medical records staff.
  
• Researches background information pertaining to error rate.
  
• Acts as technical advisor to administrative staff with regards to coordinated services.
  
• Ensures the completeness and accuracy of records.
  
• Oversees the statistical reports of services provided.
  
• Ensures that medical records are kept in compliance with Federal and State regulations.
  
• Schedules work and maintains workflow for medical records functions.
  
• Processes referrals from the County court system and answers subpoenas.
  
• Appears in court as the legal custodian of records.
  
• Has responsibility for training and evaluation of assigned staff.
  
• Maintains confidentiality of patient information and informs staff of any changes in confidentiality laws.
  
• Responsible for patients' charts maintained in satellite clinics and makes periodic visits to review charts for completeness.
  
• Represents the agency in all assigned functions with the public, clients, and other government agencies.

• Operate a personal computer and other office equipment.
  
• Communicate effectively with others in person, in writing, and over the telephone, using tact and diplomacy.
  
• Conduct research and develop appropriate correspondence.
  
• Resolve conflicts and respond appropriately to complaints, while providing outstanding customer service.
  
• Maintain confidential information in accordance with legal standards and/or County regulations.
  
• Establish and maintain a variety of filing systems.
  
• Train, evaluate and supervise staff.
  
• Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare reports.
  
• Complete multiple priority projects with conflicting deadlines and under stressful conditions.
  
• Frequent use of depth perception, peripheral vision and color perception.
  
• Occasionally lift, carry, reach, push, pull, twist and manipulate large and small objects.
  
• Frequent use of hand-eye coordination.
  
• Frequent use of data entry device including repetitive hand and arm motion.
  
• Occasionally lift and carry up to 40 pounds.
  
• Normal dexterity, frequent holding and grasping.
  
• Sit or stand for long periods of time.
  
• Regular attendance is an essential function.

• Principles and practices of medical records development and maintenance.
  
• Medical terminology.
  
• California Department of Mental Health Quality Assurance System requirements.
  
• Federal and State laws and regulations affecting the maintenance and confidentiality of records and quality assurance.
  
• Development and maintenance of statistical information.
  
• Principles of effective employee supervision and training.

• Plan and supervise the work of others.
  
• Gather and organize information, preparing a variety of reports.
  
• Comprehend and follow complex oral and written instructions.
  
• Function effectively under stressful conditions with minimal supervision, exercising sound judgment in making independent decisions.
  
• Develop effective operation procedures, statistical data tracking systems, and office forms, as required.
  
• Establish and maintain effective working relationships.
  
• Communicate effectively with a wide variety of County personnel.
  
• Identify, use, and prepare a wide variety of difficult and complex legal documents with speed and accuracy.
  
• Ensure the compliance of medical records functions with Federal and State regulations.
  
• Develop policies and procedures for the improvement of medical recordkeeping functions.
  
• Review work for completeness and accuracy.
  
• Coordinate medical record functions with other departments and organizations.
  
• Serve as staff for the Utilization Review Committee.

HOLIDAYS & LEAVES
MANAGEMENT LEAVE:

May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year).

VACATION:

10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 20 hours).

SICK LEAVE:

.0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.

HOLIDAYS:

Twelve paid holidays annually plus one optional holiday.

BEREAVEMENT LEAVE

Three (3) regularly scheduled work days or five (5) days if distance traveled over 500 miles one-way.

INSURANCE
HEALTH INSURANCE:

County paid health plan with maximum contributions; 100% for employee up to maximum of $420, 50% of dependent up to maximum of $100 for child/$220 for spouse biweekly. There are multiple health plans to choose from. County paid dental and vision plans, 100% for employee, with 50% of dependent premiums paid by the County.

County sponsored employee health clinic available for zero or reduced co-pay depending on selected health plan.

DISABILITY INSURANCE: