Job description
Job Title: Center Store (Grocery) Lead
Job Code: 157
Department: Center Store (Grocery)
Reports To: Center Store (Grocery) Manager
Primary Purpose:
Assist the Center Store (Grocery) Manager in providing quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
Duties and Responsibilities:
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Ensure the Center Store (Grocery) Associates maintain a clean, neat appearance
Assist the Center Store (Grocery) Manager as necessary to train, schedule, and maintain a qualified stock crew
Ensure achievement of productivity goals of the stock crew
Stock product in accordance with policies and guidelines
Place only saleable merchandise on the shelves
Maintain shelf allocations as indicated by the item tags
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local, state and federal regulations
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties as assigned
Job Type: Full-time
Salary: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work Location: One location
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