We have a direct hire opportunity for an Inside Sales Representative in Aston, PA. As an Inside Sales Rep, you'd be working within the facilities managing customer inquiries and assisting with product service information. If you've worked with Sales and Customer Service then this might be the right position for you!

Salary: $50,000-$55,000 depending on experience and position

Perks and Benefits:

• Direct Hire Permanent Position
• Discretionary bonuses twice a year
• Medical, Vision, dental
• 401k retirement plan

Responsibilities:

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Greet customers warmly and ascertain problems or reasons for calling.
• Respond promptly to customer inquiries whether by phone or in person.
• Communicate with customers through various channels.
• Continue to build product knowledge to ensure that you can communicate effectively and enthusiastically regarding the company's diverse product lines.
• Accurately processing requests and orders.
• Complete branch transfers accurately.
• Keep records of customer interactions, transactions, comments, and complaints.
• Communicate and coordinate with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.
• Resolve product or service issues by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Build sustainable trust relationships with customers through open and interactive communication.
• Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Any other projects assigned by management.

Working hours: 8:00 AM - 5:00 PM

Skills:

• Professional and Pleasant Demeanor
• Problem-Solving Skills
• Organizational Skills
• Attention to Detail
• Good Interpersonal and Time Management Skills
• Communication Skills
• Reliability

Qualifications:

• 2-3 years prior experience as a Customer Service Rep or sales experience.
• High school diploma, general education degree or equivalent.
• Ability to remain pleasant and professional at all times.
• Proficiency in Microsoft Office is a must.
• Experience with ERP systems preferred.

Apply to this posting and attach your resume.
If you are a fit for this role a member of our team will be in touch for a quick call to discuss the next steps.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Spherion's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Spherion representative for more information.