Description

Home Mortgage Operations Specialist performs accounting functions for internal business lines such as Loss Mitigation, Foreclosure, Litigation and Bankruptcy. Home Mortgage Operations Specialist completes processes in accordance with investor/insurer guidelines and statutory requirements. Accounting functions are often complex and multi-layered and must be completed in a manner that protects our ability to file and collect investor/insurer Claims.

Responsibilities Include:

• Completing Loan Modification Capitalization and Contribution
• Completing Loss Mitigation Partial Claims
• Processing Loss Mitigation Short Sales
• Completing Foreclosure and Deed-in-lieu Removals
• Processing Foreclosure 3rd Party sales , Redemptions and investor Charge offs
• Processing Reinstatements, Payoffs and Settlements on Foreclosure and Litigated Loans
• Completing Bankruptcy Cram downs and Lien Strips
• Assisting management with various projects and other Default Cash related functions

Key Success factors include:

• Knowledge of Loss Mitigation Retention and Litigation options
• Knowledge of the Foreclosure process and state and statutory Foreclosure requirements
• Knowledge of Bankruptcy processes
• Ability to solve complex accounting issues

Qualifications

Required Skills/ Preferred Experience

• 3 to 5 years of experience with home Mortgage Default Management, Loss Mitigation, Foreclosure, Bankruptcy or extensive Cash Management Processing
• Strong Accounting background
• Knowledge of Investor/Insurer default management requirements
• Experience with Corporate Advance and General Ledger Accounts
• Strong organizational , analytical and problem solving skills
• Ability to solve complex accounting issues
• Excellent communication skills
• Strong attention to detail
• Ability to manage competing priorities
• Knowledge of MSP
• Strong Microsoft office skills(Excel/Word)
• Education-Certifications and/or other professional Credentials: HS Diploma, College degree, Associates degree and/or minimum of 3 years mortgage servicing experience

Hours & Work Schedule

Hours per week: 40

Work Schedule: Monday- Friday 8:00am-5:00pm

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth