Guest Experience Coordinator - MELIA SITGES

Full Time
Barcelona, Barcelona provincia
Posted
Job description

Guest Experience Coordinator - MELIA SITGES


“Whatever story you choose, you are the star”


At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to celebrate every victory with you. Because together, we are the stars of our own stories.


At Meliá Hotels & Resorts we put our soul and our passion into everything we do so that our guests can live a unique experience, full of the warmth and the hospitality that are so typical of our Spanish origin. If you have an eye for detail and wish to improve yourself every day in an environment which stands out for its personalized customer service, if you enjoy working for a stylish urban or leisure hotel brand, if you want to be part of a team of people who are passionate about what they do… Then you belong at Meliá Hotels & Resorts.


Your main mission will be to support to GUEST EXPERIENCE MANAGER to ensures compliance with the quality standards defined for the different hotel departments and that all brand and operations manuals are updated and adapted to the peculiarities of the hotel


Requirements:

  • Minimum experience of 1 years in Guest Experience areas
  • University Training of Intermediate and / or higher Degree in tourism / MKT or similar.
  • Knowledge of marketing, gastronomy, music and technology. General interest in the search and application of new trends
  • Training related to the position.
  • High level of English
  • Valuable Knowledge of OPERA
  • Valuable previous experience in hotels with volume.

What will it be like to work for Meliá?


Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders. All of this, along with our Spanish warmth and passion, makes us distinct and different.


At Meliá Hotels International you are the protagonist. The combination of your talent and your passion with our desire to grow by your side has no limits. Together, we will step forward with the strength of a great company. Together, we’ll turn the future into an amazing story.


We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age or any other basis protected under federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success as a global company.

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