If you are looking to make an impact by helping others, then Preferred Behavioral Health Group is the place for you! By joining our award-winning team, you will be part of the premier behavioral health organization in Monmouth and Ocean counties; a dynamic and innovative non-profit that was proudly named “Outstanding Employer of the Year” by the New Jersey Business and Industry Association (NJBIA). Our mission is to deliver quality and compassionate behavioral health services to individuals and families through a Trauma Informed Care philosophy and approach.

Our staff is at the core of everything we do. We are dedicated to building a diverse team, one where employees feel a sense of belonging and are valued for their contributions. We encourage and embrace staff development and growth. If you are ready for an exciting and rewarding career, please submit your resume.

Job Title: Front Desk Receptionist - Children Program (PCCF - Preferred Center for Children and Families)

Location: Route 88, Brick New Jersey

Position Type: Full time

Job Description/Summary

Provides administrative and clerical support to PCCF. Responsible for daily front desk flow and organization. Proficient in operating office equipment and technology; Proficient in Microsoft Office and Internet; Customer Service experience; Ability to function independently; Excellent organizational and interpersonal skills.

Responsibilities

• Responsible for scheduling appointments for prescriber/clinicians.
• Answer incoming phone calls, maintaining professionalism and courtesy, and distributing messages accordingly.
• Scanning/filing/copying/faxing of all necessary documents as needed.
• Demonstrates ability to operate all office equipment and assists with maintain functionality of same.
• Sort and distribute mail and faxes.
• Responsible for collecting copays and managing daily cash sheet.
• Maintains waiting area and restocks office supplies.
• Maintains a professional appearance, while keeping appropriate boundaries and confidentiality when interacting with children, families, staff, and any visitors of PCCF.
• Maintains a professional-appearing workspace that promotes efficiency.
• Seeks timely supervision with questions.
• Various special projects, including typing, mailing, etc as required by Office Manager.

Required Competencies

Competencies

• Proficiently communicates - written and verbal
• Exhibits critical thinking
• Basic Computer skills Ability to use Microsoft Word

Qualifications

• Medical office or healthcare customer service/clerical experience preferred
• Bilingual (English/Spanish) a plus.
• High school diploma or equivalency
• High volume consumer-contact environment; Courteous telephone manner, as well as professional appearance

Comprehensive Benefits Package:

o Medical and Dental Insurance

o 403(b) Retirement Plan

o Paid Time Off and Paid Holidays

o Disability and Life Insurance

o Employee Assistance Program

o Voluntary Benefits, such as Vision Insurance, Aflac, Pet Insurance

o Training opportunities

o Employee Referral Bonus program

o Health Savings Account & Flexible Spending Account

Preferred Behavioral Health Group requires all qualified candidates to be fully vaccinated upon their first day of employment. Requests for reasonable accommodation due to disability or religious belief will be considered.

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