Job description

Our group specialty practice is seeking an experienced medical front desk professional to join our team. This position is part-time (3 days per week, approximately 25 - 30 hours) and is located at our Tempe Office. Responsibilities include:

- Participate in the morning huddle to get organized for the day

- Check patients in and out / collect co-pays / update demographics as needed

- Obtain consent forms from patients at check-in

- Present Treatment Plans and Financial Estimates to patients

- Schedule patients for future appointments at check-out

- Submit verification of benefits and/or pre-authorization requests as needed throughout the day

- Explain insurance co-pays and deductibles to patients based on Benefits Verification / set up payment plans as needed

- Request referrals from other providers when required for upcoming appointments

- Scan/upload documentation to patient charts throughout the day

- Assist with records requests and other administrative duties as required

The successful candidate will possess:

Minimum 3 years in a medical office front desk environment

Experience presenting and explaining insurance coverage and financial responsibility to patients

Ability to project a confident, professional image in person and on the phone

Experience with EMR software and other office productivity tools like Word, Excel, email and instant messaging

This position is part-time; office hours are currently Tuesday through Thursday, approximately 9 - 10 hours per day. Hourly rate based on skills and experience.

Job Type: Part-time

Pay: $17.00 - $22.00 per hour

Work setting:

• In-person
• Private practice

Experience:

• Medical Front Desk: 3 years (Required)

Work Location: In person

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