The Office of Enterprise Risk Management (ERM) is a multipurpose office based on the central campus in Columbus, Ohio. We support the research and academic mission of the university and medical center by managing risk, procuring and administering insurance, enhancing organizational resilience, and mitigating loss. It is our mission in ERM to advise and be a valued partner and current resource by creating innovative risk management solutions, delivering quality service and recommendations to address established and emerging risk, assisting in loss prevention and minimization, administering a robust insurance portfolio, enhancing organizational resilience and capabilities for resumption of operations, and providing proactive management and identification of risk and mitigation opportunities. The ERM staff is comprised of knowledgeable, dedicated, and skilled professionals. We are here to serve the risk management, insurance, and business continuity management needs of the Ohio State community.

The Executive Assistant provides administrative support for the Chief Risk Officer (CRO) and ERM staff; Manages the CRO’s calendar and arranges meetings for other staff upon request; Assists the CRO with email management and prioritization to ensure review and response to urgent requests; Serves as first point of contact for customer inquiries, greets and assists visitors, and helps manage business relationships with internal and external stakeholders, focusing on upholding and enhancing the reputation and credibility of the Office of Enterprise Risk Management, the Office of Business and Finance, and The Ohio State University; Models the university’s shared values; Operates a multi-line phone to assist the CRO, answers calls when the CRO is not available, responds to messages, and assists callers; Exercises tact and diplomacy with confidential and sensitive information at all times; Serves as unit liaison to Procurement Shared Services and Financial Operations; Processes all invoices for domestic and international services and goods; Tracks and ensures all invoice payments are processed in a timely manner; Responsible for department Purchasing Card (PCard) and ensuring all rules are followed when being used by staff; Arranges all department travel requests, collects receipts, tracks travel expenses, and prepares requests for reimbursements; Serves as liaison to Purchasing and assists in the request for proposal (RFP) process; Provides document management assistance; Assists staff in obtaining office supplies, equipment, keys, etc.; Manages external vendor services for copier, water delivery, and refreshments; ; Sorts and distributes all incoming mail; Initiates requests for office space maintenance as needed; Composes and prepares routine correspondence; Other duties as assigned.

Required Qualifications:

Bachelor’s degree or equivalent experience.

Desired Qualifications:

Experience supporting an executive level leader. Proficient using all Microsoft Office programs and Access. Experience working with OSU policy, processes, and systems (Workday).

Function: Business Planning and Operations

Subfunction: Administrative Assistance

Career Band: Individual Contributor – Specialized

Career Level: S1

The Target Hiring Range for this position is $22.16 to $29.57 per hour