Job description

Job Title: Trade Show Supervisor / Customer Service

Reports To: Sales Manager

Summary:

The Trade Show Supervisor / Customer Service Representative is responsible for overseeing the day-to-day operations of the trade show department, including customer service, order fulfillment, and event set-up and tear-down. The ideal candidate will have a strong understanding of the trade show industry and be able to provide excellent customer service to clients. This position will also help with Customer Service at the office when not working on or at Expo's/ Conferences.

Responsibilities:

• Oversee the day-to-day operations of the trade show department, including customer service, order fulfillment, and event set-up and tear-down.
• Provide excellent customer service to clients, including answering questions, resolving issues, and providing recommendations.
• Manage a team of trade show representatives and help train new staff members.
• Work with clients/ EventRent staff to develop and execute trade show installs, maintenance, and teardowns..
• Maintain promoter/ venue relationships and Build Target lists for new potential clients/ tradeshows.
• Stay up-to-date on the latest trends in the trade show industry.

Qualifications:

• Strong work ethic.
• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks simultaneously.
• Strong computer skills, including Microsoft Office Suite.
• Valid driver's license and reliable transportation.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a talented team of professionals.
• Chance to make a difference in the lives of our clients.
• Discounts on event rentals.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• On-the-job training
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Meridian, ID 83642: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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