What Matters at Magid? YOU do!

"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO

At Magid we are passionate about keeping workers safe and proud of the innovative and collaborative environment we’ve created where diversity is celebrated, and growth never stops.

Do you love to manage projects? Are you focused on customer support, teamwork, analytical thinking with customer relationship experience? Does the idea of collaborating with a team, and managing projects fit your vision for the next step in your career? Does working in a department that supports your growth, challenges you to develop and in an environment where respect, fun, creativity, and trust are a natural part of the culture and want to make an impact? If so, Magid is the place for you!

As our Corporate Account Manager (or CAM), you will play an integral part in creating customers for life! This role onboards new customers, tracks cost saving opportunities and initiatives, and manages other customer projects. Working with an corporate account executive, you will improve your relationship skills, develop Excel skills and be the project manager for the account(s) assigned to you.

This is NOT A SALES ROLE. This role manages a structured program that aligns with our Lifecycle Management model for corporate customers. You will provide in-depth knowledge of Magid’s products and services, and ensure the relationship with the customer are consistently met. This includes coordinating compliance activities interdepartmentally to ensure we provide the best customer experience for all corporate customer locations. You will be the central point of contact for program facilitation/management.

Responsibilities:

• The Corporate Account Manager will facilitate the implementation for new agreements for their assigned corporate accounts.
• Facilitate product standardization efforts for their assigned corporate accounts.
• Build and facilitate business reviews with the Corporate Account Executive (CAE) and key customer contacts to continue to promote Magid’s value proposition.
• Manage the customer’s rebate program internally.
• • Ensure volume and incentives are being accrued correctly and are issued to the customer on time.
  • Assists Finance and Sales with open A/R.
• Coordinates the annual pricing and adjustment reviews with corporate customers.
• • Works with analysts and the CAE to adjust price to terms of the contract.
• Facilitates the implementation of inventory solutions where applicable.
• Communicates with the national sales team and internal departments to establish the customer’s expectations and define success for the relationship
• Enter and maintain customer information in internal systems
• Facilitate Value-Added program introduction and implementation
• Interact with customer virtually or in face-to-face meetings
• Mentoring new employees as part of the onboarding process
• Contract renewal preparation

Required Skills:

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience
• Minimum 2+ years of experience managing customer accounts, preferably larger accounts in the $1M+ range
• Demonstrated ability to be flexible and adaptable
• Excellent Customer Relationship Skills
• Excellent knowledge of the Microsoft suite
• Excellent written & verbal skills and Business acumen
• Excellent presentation skills, both internally and in front of customers
• Ability to work closely cross-functionally and with various levels within the organization
• Solution oriented to meet the goals of Magid and the customer
• Ability to formulate strategic plan, develop tactics and execute against strategic plans
• Solution/results oriented

As a condition of employment, Magid is requiring new employees to be vaccinated on their first day of employment. This requirement can be met by providing proof of having been fully vaccinated against COVID-19 with any of the three COVID-19 vaccines (Pfizer, Moderna, or Johnson & Johnson).

Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.