Job description

Description & Responsibilities
Qualifications
Featured Benefits
Why Liberty Mutual?

Here is your opportunity to join an established compliance department, poised to adapt and grow with a dynamic organization aspiring to be a top 3 global property & casualty company. Join us as we partner with Global Retail Markets Product leaders and their teams to fulfill our shared purpose of helping people embrace today and confidently pursue tomorrow.

In this role as Compliance Analyst, you will provide expert compliance consultation, superior analysis and project management support to our business partners across the organization, including: Directors of State Operations, field and home office underwriting teams, as well as product development, modeling and implementation teams. You will provide compliance support for product development, be responsible for regulatory change management, engage with external regulators and directly support the organization’s compliance risk assessment program.

Responsibilities:
Conducts moderate- to high-complexity research to provide business impacts, risk identification and detailed recommendations to improve and streamline compliance controls.
Takes a proactive role in identifying process and control deficiencies and helps to execute process improvement initiatives.
Drives regulatory or statutory change-driven revisions in assigned states as needed, including process changes, rating or underwriting guidelines or manual updates, as well as systems changes as necessary; collaborate on other required revisions. Own communication of regulatory changes and/or direction to impacted stakeholder groups including issuing organizational bulletins, and coordination of post implementation cross checks.
Independently performs complex internal compliance audits and risk assessments, including documentation, process flows, and testing. Generate reporting to track changes and results. Drive development of recommendations to help improve the compliance and efficiency of the business. Act as a thought partner with the business in their effort to address noted concerns.
Responds to internal product, underwriting and rating compliance inquiries. Independently research questions regarding regulations, products, filing, forms, rules, and competition. Provide business impacts and detailed recommendations to improve and streamline compliance controls.
Independently researches and develops response to complaints, inquiries and/or investigations from Departments of Insurance, Regulatory Agencies, customers and other interested parties.
Facilitates Market Conduct Exams, Regulatory Investigations and Data Calls. Ensures timely and accurate responses are provided to regulators – may include direct engagement with regulatory examiners. Ensures all corrective actions are clearly documented and efficiently remediated as required.
Consults with product management, underwriting, distribution, and claims management to keep field abreast of changes. Acts as a thought partner with compliance and business leaders alike to drive department tactics and strategy development.
May provide project management and program support for quality assurance programs, including attestation, questionnaire design, calibration exercises, and management reporting.
Monitors tasks and timelines, evaluates risks, provides recommendations, defines measures of success, develops and coordinates solutions.
Serves as a team member on moderate-to high-complexity projects and frequently leads own work stream.
Frequently prepares and delivers presentations to senior management.
May be assigned to mentor a new hire or intern, depending on experience.

Job Specifications:
Reference: 2023-57724
Category: Product Management
Primary Location: Remote
Additional Locations: Boston, MA; Plano, TX; Seattle, WA;
Schedule: Full-Time
Salary: USD-$73,000.00-–-$93,000.00-/-Year

Education Level:
Travel: As Needed

Fair Chance Notices: Philadelphia | Los Angeles | San Francisco

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