Child Support Services Administrative Specialist II / 61014486
Job description
Job duties:
- The Child Support Services Administrative Specialist II for the Greenville County office is responsible for the preparation of Child Support Cases for Family Court; performance of activities in Court; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general Child Support Services to clients as required or needed.
Provide clerical support to teams in court by checking in customers, copying documents, notating dockets with attendance information and recording outcomes. Organize files. Review orders to be filed and ensure all necessary documents are present and in order. File orders with Clerk of Court.
Completes quality assurance checklist for orders. Reviews paternity, support, or modified orders, and financial obligations entered for accuracy and completeness and that medical insurance was addressed on each order.
Processes Administrative process pleadings - print, sign, and copy pleadings. Sends stamped pleadings to sheriffs departments, and Court appearance letters to Custodial Parents.
Scans orders and files received from Administrative process, Rule, and Judicial hearings into OnBase mail system. Ensures documents scanned into the correct electronic file.
Process faxes and virtual conference participation authorization forms. Notes in PACSS receipt of documents, scans documents into OnBase, forwards to Case Managers.
Establishes and maintains documents on computer using Palmetto Automated Child Support System (PACSS), Word, Excel, Outlook. Aids staff with maintenance of E office equipment, vehicles, and supplies when requested. Organizes and stocks common work areas. Manages and maintains office supplies.
Receives mail from mail-room staff. Notes in PACSS when certified documents are received and forwards documents to staff. Scans documents as needed.
Performs Red Cross shelter duty or other emergency shelter duty and services as directed.
Agency Requirements:
A High School Diploma and two (2) years of clerical experience.
Selected positions may require the ability to type at a corrected rate of 35 words a minute.
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must have a valid driver’s license. Ability to access drawer file cabinets and/or filing system; ability to enter information into computer; ability to lift up to thirty (30) pounds.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
DIVISION: Child Support Services / Greenville County
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