Job description
Under direction supervision, maintains the Physical Therapy Department in an orderly, prepares and cleans the treatment areas and equipment, orders and maintains supplies, greets patients, escorts patients to and from the treatment areas, assists with preparation of patients for treatment, assists in preparation of treatment procedures and prepares set-ups for physical therapy procedures, and assist with the Physical Therapy Receptionist's duties.
Essential Functions:
- Maintains Physical Therapy Department in an orderly fashion. Prepares and cleans treatment areas and equipment before and after treatment. Stocks treatment areas with appropriate supplies. Replaces linen bags when filled.
- Maintains equipment in proper working order. Reports any unsafe equipment to supervisor.
- Orders and maintains supplies for the reception and clinical areas.
- Greets patients who come to the Physical Therapy Department. Determines the nature of the patient's visit and explains relevant procedures. Inform Physical Therapist that patient has arrived for scheduled appointment.
- Assists patients by answering questions or by referring the patients to appropriate medical facility staff for assistance.
- Escorts patients from the waiting room into the treatment area, and assists in preparation of patients for treatments.
- Assists in preparation of treatment procedures. Obtains necessary equipment, prepares hydro collator and ice packs, and prepares set-ups for other physical therapy procedure.
- At end of treatment, removes hydro collator/ice packs, shuts off equipment, and escorts patients out of treatment.
- Fills, drains, and clean whirlpools. Disposes the bio-hazardous waste bags. Drops off and picks up suture sets at sterile supply.
- Assist with receptionist's duties. Receives telephone calls, taking messages or forwarding calls as appropriate, and assists patients by scheduling, canceling, or checking appointments. Returns calls as directed by provider staff.
- Files assists with copying, and processes per-work as appropriate. Organizes patient records for appropriate providers.
- Assist with patient education, stocks exercise handouts and patient education literature, distributes literature and plays educational video tapes as directed by provider staff.
- Assist with handling and processing of orthotics.
- Informs provider staff of any patient requiring immediate attention and brings any upset patient or unusual situation to the attention of the supervisor.
- Assist with data collection, monthly statistics, and quality assurance indicators.
- Assists with printing of providers' schedules and encounters, assists with entering encounters.
- Performs other related duties as directed.
Basic Qualifications:
Experience
- N/A
Education
- High School Diploma or General Education Development (GED) required.
License, Certification, Registration
- N/A
Additional Requirements:
- Effective interpersonal and communication skills required.
- Knowledge of medical terminology required.
- Proficiency in the use of applicable computer software.
Preferred Qualifications:
- Previous reception experience preferred, ideally in a clinical setting.
- Previous experience in a clinical setting involving patient care or education in a related.
- Effective interpersonal and communication skills
- Proficiency in the use of applicable computer software.
PrimaryLocation : Maryland,Nottingham,Nottingham Rehabilitation Center
HoursPerWeek : 1
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 08:30 AM
WorkingHoursEnd : 05:00 PM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : M40|OPEIU|Local 2
Job Level : Entry Level
Job Category : Rehab Services
Department : Nottingham Rehab Center - Physical Therapy - 1808
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
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