Account Manager, OEM - DTNA

Full Time
Troy, MI 48084
Posted
Job description

In 2022, Meritor, Inc. was acquired by Cummins Inc., combining the capabilities, talent and resources of our two companies. Now a business unit within Cummins’ Components segment called Cummins-Meritor, we provide a range of industry-leading components, including axles, brakes, suspensions, drivelines and aftermarket parts, for the commercial vehicle and industrial markets.
It’s an exciting time to be part of Cummins-Meritor, and we’re looking for team members to help us bring big ideas to life. Apply today to create new possibilities.

Job Flexibility
  • Hybrid Position: The role will allow employees to work offsite but will also require onsite work-based business needs.

Overview
Position reports to Meritor Director, OEM Sales and supports with day-to-day details of North American Truck. Involves coordination of Meritor product (both Components & New Power-Electrification) integration meetings with engineering, marketing, pricing, purchasing, aftermarket, warranty, and field service as required; information flow to and from field organizations. Liaison between Meritor divisions and NA Truck during policy, warranty, recalls, safety initiatives and other areas as required.

Assists in the formation and implementation of specific strategies for Meritor product sales initiatives as well as any related service initiatives through NA Truck and their subsidiary companies. Works with other division representatives on site in the OEM sales office to support and facilitate ongoing product programs.

Job Responsibilities

  • Ensures thorough familiarity with policies and procedures relating to Standards of Business Conduct and trains and motivates subordinates in the importance of full compliance with the letter and spirit of such policies and procedures.
  • Execution of monthly activity reports. Including competitive information sharing, technical issues, and customer complaints in detail.
  • Manage and coordinate quarterly updates with OEM Product marketing teams in order to align product objectives between the companies.
  • Assist Director by implementing long term agreements & pricing strategies where applicable.
  • Drive to achieve annual Meritor penetration goals through sales and marketing initiatives.
  • Mediate OEM divisional contact with Cummins-Meritor & New Power organizations for mutual benefit of both parties.
  • Manage regular information flow from Meritor field organizations to OEM and from OEM to District Sales Managers.
  • Consolidate & answer databook code and price inquiries, product release dates, project status updates.
  • Assist service group in managing recalls and product assurance programs.
  • Regularly review demand and assist CSR’s in communication of parts/component delivery issues, shortages, pull ahead requests, etc.
  • Resolve disputed freight issues at plants.
  • Manage new product launches & product conversions from C2C, communicating our timelines and assuring timely SOP dates.
  • Participate & drive reoccurring meetings with Meritor resident engineer & OEM engineering to track progress of program timing.
  • Strengthening both Meritor and OEM relationships through all segments of our functional groups including, but not limited to Purchasing, Product Planning, Product Line, Marketing, Manufacturing, SQA-Quality, Engineering and District / Regional Field sales.
  • Must have the capacity to develop and further extend our alliance at the OEM Production Site levels to gain strategic momentum within all conduits that are internal to the customer.
  • Contain exceptional knowledge of Meritor’s Manufacturing systems to further gain understanding of how the internal mechanics of these systems support and drive the individual Meritor production sites.
  • Bridge both OEM and Meritor Capacity & demand planning groups to compile monthly production/forecasting reports from the customer to Meritor procurement. Hosting weekly calls at the site level, and monthly calls at the management tiers to review the net changes, foster accountability and drive to refine OEM forecast accuracy to Meritor Production sites.
  • To become a Champion of accounts receivables while maintaining a balanced demeanor. Must be aggressive in the means to protect Meritor-AR while maintaining a cooperative approach with the customer. Must gain OEM support to hold commercial agreements accountable, reestablishing both connectivity and solutions to Meritor and OEM.
  • Host and/or attend regular marketing sponsorships that serve a positive presence reflective of the Meritor value proposition and to showcase value in our Products, People and Community in a positive nature.
  • Manage/Respond to customer RFQ’s in a timely manner while tracking progress in SalesForce

Job Requirements:


QUALIFICATIONS
  • Bachelor’s Degree in Business, Supply Chain, Finance, or related field required
  • Minimum of 3 years relevant experience in field sales, product and/or service
  • Strong background with heavy truck components/parts and systems.
  • Outstanding written and or communication skills required
  • Advanced in all segments of Microsoft Office required, SalesForce experience preferred.
Bonus Potential
This position is eligible for Cummins-Meritor’s Incentive Compensation Plan, which offers payouts based on company performance.
Benefits
Cummins-Meritor provides a comprehensive total rewards benefit program. Options include medical, dental, vision, Health savings account, flexible spending accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, employee assistance program, vehicle discounts and more.
Diversity Statement
At Cummins-Meritor, all are welcome. Our focus is on creating a people-focused culture that enables each one of us to perform at our best. Celebrating the uniqueness of our individual team members helps us build diverse teams where we all can thrive. At Cummins-Meritor, we run together. You belong here.
Equal Employment Opportunity Statement
Cummins-Meritor is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
#LI-MF1 #LI-Hybrid

Meritor is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Job Snapshot

Employee Type

Full-Time

Street Address

2135 West Maple Road

Location

Troy, MI

Job Type

Management

Experience

Not Specified

Date Posted

04/03/2023

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